Shipping policy
Shipping & Delivery
We aim to make your shopping experience as smooth as possible — from checkout to delivery.
Processing time
All orders are processed within 1–4 business days.
As many of our products are made to order, processing times may vary slightly depending on the item.
Delivery time
Estimated delivery times:
EU-based items: 3–10 business days
Selected items: 7–15 business days
Some products are sourced from trusted partners outside the EU, which may result in slightly longer delivery times.
We always aim to deliver your order as quickly as possible while maintaining the quality and uniqueness of our collection.
Shipping cost
We offer free shipping on all orders within the EU.
No additional fees are added at checkout.
Order tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- High demand periods
- External factors outside our control
In rare cases, delivery may take longer than estimated. We appreciate your patience and will always do our best to keep you informed.
Incorrect address
Please make sure your shipping details are correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or damaged items
If your order arrives damaged or does not arrive, please contact us at:
We’ll always do our best to help and find a solution.